Building Installation Group I, Inc. Interior Contracting Specialist

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Burlington

Challenge

National off-price retailer Burlington in 2016 continued phased upgrades to the fixtures in its Home and Accessories departments. The chain has more than 540 locations in 45 U.S. states, plus Puerto Rico, requiring the project to be completed over multiple years, starting in 2014. In up to half of the locations scheduled for 2016, the departments were relocated in addition to being remodeled.

A wide variety of products are stocked in the two departments. In Home, offerings ranged from bedding sets and cookware, to larger items like mirrors and accent furniture. Handbags, jewelry and fashion items comprise the Accessories department.

Solution

Building Installation Group I, Inc. (BIG) was selected for the third straight year to work on this major project. BIG completed 24 stores in 15 states over an 11-week period from June through August of 2016. Existing fixtures were removed. New fixtures for the Home and Accessories departments were received, unloaded, inventoried and installed, coordinating with the Burlington merchandising teams.

Working in an open-store environment, each location began on a Wednesday and was scheduled for completion in eight business days, by the following Friday. Most of the stores were wrapped up in less than one week, but for locations that took longer than a week the crews would “leapfrog” each other, completing the current store while starting the next one.

All 24 store managers scored BIG 5 out of 5 on the sign-out form upon completion. BIG personnel were saluted for good communication, for not interrupting store operations, and for making the store managers’ lives easier during the project.

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